FAQ
Terralong Street Surgery - Your fully accredited medical practice
Frequently Asked Questions
Keeping our patients informed
Our practice is mixed billing. We bulk bill pension and concession card holders and children under the age of 16.
Other considerations can be discussed with your GP.
After hours calls are automatically transferred to the after hours GP phone. Please be advised in case of an emergency or life threatening situation call 000 or present to your nearest Emergency Department if able to.
Rest assured that all staff are trained in maintaining your privacy and confidentiality.
Your medical record is a confidential document. It is the policy of our practice to maintain the security of your personal health information at all times and to ensure that this information is only available to authorised members of staff.
You may at times be asked to arrange some blood tests, XRAYs or other tests.
Your doctor will advise a plan for what to do after these tests are complete. You may be asked to return to discuss these results, however if you wish to find out about your results prior please contact our reception team who will arrange an appointment for you.
After Hours
Please call HealthDirect on 1800 022 222.
The nearest Medicare Urgent Care Clinics are:
Shellharbour Medicare Urgent Care Clinic
9-25 Captain Cook Drive, Barrack Heights.
Ph: 02 4263 5299
Nowra Medicare Urgent Care Clinic
Grand Pacific Health
107 Scenic Drive, Nowra.
Ph: 02 4448 2240
Shellharbour Hospital
15-17 Madigan Blvd, Mount Warrigal.
Ph: 02 4295 2500
Emergency
Seek emergency care for severe symptoms which require immediate attentions such as:
• Persistent or severe chest pain
• Breathing difficulties
• Severe bleeding
• Loss of consciousness
In the event of an emergency, call 000 for an ambulance.
Healthy families
We know that family life is a long and busy journey - you need a caring team who can guide you along the way.
Senior care
Terralong Street Surgery has a team ready to be at your side in the years you need it most.
Diet & nutrition
Take a more positive and proactive approach to your health starting with
a balanced diet. We offer professional nutritional advice and care.
More services
We know that family life is a long and busy journey - you need a caring team who can guide you along the way.
